This Policy explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

At Mosaiek we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

By interacting with Mosaiek through the site and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and have agreed to the contents hereof. You furthermore authorise us to take any of the actions described herein insofar as your personal information is concerned.

During your interactions with us, it may happen that we need to process some information about you which may constitute personal information for purposes of POPIA, which may include accessing it, , merging it with other information, deleting or destroying it,
Please note that this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which these Sites contain a link

The information we collect
The following information may be collected from you
Personal information may be collected by an operator, ChurchOnLine Planning Centre in order to register you as a member of Mosaiek or to register you for a certain event that will be taking place. The information collected from you directly will be information that would be able to identify you and contact you.

How information is collected and used?
We collect information directly from you via an operator, ChurchOnLine Planning Centre which is housed in the cloud in USA. Where possible, we will inform you what information you are required to provide and what information is optional.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

We will use your personal information only for the purposes for which it was collected and agreed with you

How do we disclose or share information?
Your information will not be disclosed or shared with any third party.

Information Security
The confidentiality and integrity of any personal information processed by us are subject to reasonable technical and organisational safeguards to prevent loss, damage, destruction or unauthorised access, having due regard to generally accepted information security practices and procedures. We will notify you, and the Information Regulator, should we suspect that a data breach has occurred.

We are not liable to you, or any other person, for any harm, loss, damage, destruction or unauthorized access that may occur despite our implementation of such reasonable safeguards.

How long do we retain your personal information?
In general, we only retain your personal information for the duration of our interactions with you and for a reasonable period thereafter, in order to facilitate further similar interactions.

What Rights do you have?
You have the right to access, and to request us to correct, update or delete any personal information retained by us. We would appreciate it if you would keep your personal information accurate. To do this, simply contact us at the numbers/addresses as provided below.

How to contact us
Mosaiek has appointed an Information Officer who should be the first point of contact for any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information or any of the policies contained herein.

The Information Officer’s details are as follows:
Name and Surname: Tiaan Willemse
The Information Regulator
The Information Regulator’s office may be contacted for any queries regarding POPIA in general, or to lodge formal documentation. According to the Information Regulator’s website, their contact details are as follows:
JD House,
27 Stiemens Street,
Johannesburg, 2001

Complaints email:

General enquiries email:


Below is a list explaining some of the commonly used terms in this Privacy Policy Statement:

Data Subject:
The person whose personal information is being processed by or on behalf of Mosaiek. In the policy documents forming part of this framework, data subjects are sometimes referred to as “you”.

Information Officer:
The person internally tasked with ensuring compliance by the Responsible Party, provided that such role may have been delegated to one or more Deputy Information Officers.

Information Regulator:
The office established in terms of POPIA to oversee the implementation of, and compliance with POPIA.
The Promotion of Access to Information Act 2 of 2000.
Personal Information:
Any information that pertains to an identifiable Data Subject. POPIA lists many examples. These include things like contact information, information about a person’s identity, health, religion, education, employment, biometric data, etc.
The Protection of Personal Information Act 4 of 2013.
The actions taken in respect of personal information by the responsible party or on their behalf. This includes most forms of interaction with the records containing such information, such as creating new records, collecting, transmitting information, storing it, updating it and deleting or destroying it.

Third party service providers who process personal information on behalf of Mosaiek.
Responsible Party:
The person who decides the reason and means by which personal info will be processed. In the context of this framework, Mosaiek is the responsible party.

Special Personal Information:
Certain types of personal information are classified as “special”, which means in most cases that their processing is restricted and subject to additional requirements. Most relevant categories that are classified as “special” include information about a data subject’s religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life, biometric information or criminal record. Information of children under the age of 18 will also be included in this definition.